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Centre for Cultural Diversity in Ageing Newsletter
Issue No. 56 / December 2024 |
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Understanding How to Become a Specialist CALD Provider
This webinar will showcase good practice models of assertive outreach and navigation support for culturally and linguistically diverse seniors at risk of aged care service disengagement. It aims to highlight the vital need to reach seniors where they are and how to best link them to appropriate services. Sector consultations have shown that seniors from culturally and linguistically diverse backgrounds often require targeted, specialised support to access aged care services. Wednesday 29 January 2024
Time: 2pm to 3pm (Melbourne time)
Cost: Free
Where: OnlineRegister here |
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| Diversity Mentoring Program Open Call for Applications |
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The Centre for Cultural Diversity in Ageing is now opening the application period for the Diversity Mentoring Program 2025.
The Diversity Mentoring Program (DMP) supports Government funded or subsidised aged care providers looking to receive tailored advice, training, and consultation support to build their capabilities in supporting the needs and preferences of culturally, linguistically, and faith diverse aged care recipients. The program is delivered by The Centre for Cultural Diversity in Ageing in partnership with Multicultural Communities Council of the Illawarra/ Fortis Consulting.
Upon program completion, your organisation earns certification as a graduate, enhancing accreditation and expediting Aged Care provider approval from the Aged Care Quality and Safety Commission. The Diverse Mentoring Program's activities serve as evidence for commission compliance, meeting unique care recipient needs and aligning with Aged Care Quality Standards for robust support in reporting requirements.
I want to apply, what should I do?
Organisations interested in applying to this select program should complete this form by the 15 Jan 2025 COB.
If you have any questions do not hesitate to reach out to info@culturaldiversity.com.au |
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| Regional Training Open Call for Applications |
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The Centre for Cultural Diversity in Ageing is offering training on culturally appropriate care to Government funded and subsidised aged care organisations in regional Victoria. The training will be delivered in the 2024-25 Financial Year.
Our training module “Delivering Culturally Appropriate Care” is specifically designed to help aged care providers meet the compliance requirements set by the Aged Care Quality and Safety Commission regarding inclusive practices.
If you would like training for your site only (and are part of only one organisation) please fill in this training request form.
If you would like training for your regional area please email kath@culturaldiversity.com.au. |
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The Centre’s Report on: Multicultural Seniors and their Perspectives on Ageing Well
The Centre for Cultural Diversity in Ageing held a series of workshops to consult with seniors from culturally, linguistically and faith-diverse backgrounds.
The findings from these workshops have now been published and are available on The Centre’s website.
Participants expressed they wish to preserve their independence, access culturally appropriate care, and talked about the need to ensure fairness in the aged care system.
The key report recommendations are:
- Expand Language Services
- Enhance Culturally Appropriate Care
- Support Community Groups and Volunteers
- Increase Flexibility in Home Care Packages
- Improve Access to Information and Support
The Centre would like to thank the following organisations for their work, contributions, and collaboration:
- Impacto Consulting
- Spectrum Migrant Resource Centre
- Northern Federation of Ethnic Senior Citizens Clubs
- Southern Migrant and Refugee Centre
- African Women’s and Families Network
- Settlement Services International
For photo impressions of the workshops and to access the report findings click here. |
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| 'One Size Does Not Fit All' Podcast |
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One Size Does Not Fit All Podcast
The Centre for Cultural Diversity in Ageing promotes culturally diverse and inclusive practices in the aged care sector and this podcast is one of many projects run by The Centre to raise awareness of the importance of diversity, equity and inclusion to celebrate and recognise good practice.
The most popular episode to date has been "Uniting NSW.ACT approaches to diversity." In this episode, Margaret Teuma and Lana Richards, spoke about designing policies and programs that promote culturally appropriate care for seniors.
The Podcast has been co-produced with the support of Red Hat Films.
You can listen to the episodes on your favourite platforms:
Spotify
Apply podcasts
The Centre's Website |
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| The Centre's Resources Partnership Program |
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Resources Partnership Program
The Centre for Cultural Diversity in Ageing's 'Resources Partnership Program' supports aged care organsations to embed 10 key diversity resources into their learning management systems, learning and development programs, and internal communication campaigns.
The Resources Partnership Program is open to Australian Government funded and subsidised aged care organisations.
To learn more click here |
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| Sharing News from the Sector |
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Specialisation Verification Framework
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Specialisation Verification helps older people with diverse backgrounds and life experiences access more reliable information when choosing aged care providers. The resources developed by the Sector Support and Development Alliance support your organisation in applying for Specialisation Verification.
For more information click here |
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CarerHelp: New resources in 9 languages for people caring for a loved one at the end of life
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CarerHelp (www.carerhelp.com.au) is website that provides information and resources to support Australians who are caring for a partner, relative or friend as they near the end of life. Caring for someone at the end of life is a very important yet often challenging role. The CarerHelp website includes videos of health professionals and family carers sharing experiences of end of life care, links to trustworthy resources, and useful fact sheets and templates. It has information on common symptoms at the end of life, financial matters, and tips for staying well while caring.
Visit the Other Languages - Communities (carerhelp.com.au) for resources in Arabic, Greek, Hindi, Italian, Punjabi, Simplified Chinese, Spanish, Traditional Chinese, and Vietnamese.
For more information please email us at carerhelp@svha.org.au.
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Navigating aged care is often complex, especially for culturally and linguistically diverse communities like South Asian seniors and their families. Language barriers, beliefs about elder care, and stigma add extra challenges.
The CultureCare project seeks to co-design an aged care decision aid tailored to these needs. We’re inviting aged care professionals and other experts to share the navigation tools or decision aids they rely on. The input will guide us in identifying effective resources and thus understand what key ingredients should be included in new solutions.
To access the anonymous survey click here.
To participate or learn more contact Prof Jo Antoniades at J.Antoniades@latrobe.edu.au |
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The Diverse Representation in Equity & Access in Mental Health and Sleep Project (DREAMS)
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The Diverse Representations in Equity & Access in Mental Health and Sleep (DREAMS) project seeks to examine and understand the well-being, social, and healthcare experiences of older adults living in Australia who identify with culturally and linguistically diverse (CALD) communities. This topic has been insufficiently researched so far, and it aims to address the gap through the DREAMS project by documenting data about sleep and mental health within CALD communities, and how CALD communities experience the Australian healthcare system. Project findings can help guide and inform future healthcare practices and improvements in the healthcare system.
To complete the 10-minute online survey click here
To participate in the 60-minute interview click here
*Participants will be offered a $100 gift card as a token of their appreciation |
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Free Telehealth Training to RACHs
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PHN Eastern Melbourne has introduced a Telehealth Training Program that empowers aged care staff with the knowledge necessary to seamlessly integrate telehealth services into their daily routines, ensuring residents receive the best possible care.
To learn more click here
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To facilitate better, inclusive conversations with patients and residents of culturally and linguistically diverse backgrounds, the teams at St Vincent's Hospital Melbourne in collaboration with the City of Melbourne created the Talk to Me App. Talk to Me is a progressive Web Application built for IPad, IPhone and Android devices to facilitate brief, sentence based, basic information in multiple languages other than English.
Currently, the app is available in Arabic, Cantonese, Croatian, Dinka, English, Farsi (Persian), Hakka, Italian, Greek, Macedonian, Mandarin, Punjabi, Serbian, Somali, Spanish, Turkish and Vietnamese.
Please note that Talk to Me does NOT replace the vital role of an interpreter. Click here to access the Talk to Me app.
For more information email CulturalDiversity@svha.org.au
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Friends for Good Launches ArabicLine: A Phone Service for Connection and Support
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Friends for Good, a national not-for-profit organisation dedicated to addressing loneliness and social isolation, is proud to introduce ArabicLine—a phone service specifically created to support Arabic-speaking communities across Australia.
ArabicLine provides a safe and confidential space where individuals experiencing loneliness, or simply in need of a friendly conversation, can connect with trained volunteers. While not a crisis service, ArabicLine offers a valuable opportunity to talk, share experiences, and feel heard. Developed in partnership with the Arabic-speaking community, this initiative aims to reduce isolation and promote a stronger sense of belonging for those who may feel disconnected.
To learn more or to volunteer click here.
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Staying At Home - Multicultural Dementia Care and Support Program
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Australian Multicultural Community Services is pleased to deliver the government-funded Staying At Home - Multicultural Dementia Care and Support Program which is designed to meet the unique needs of individuals with dementia and their carers from diverse backgrounds across metro Melbourne and Geelong and focuses on creating a Dementia-friendly community that provides a safe, welcoming atmosphere for both individuals with dementia and their carers.
To learn more about their initiatives, visit their website
For referrals or inquiries, contact them at (03) 9689 9170 or sah@amcservices.org.au
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Spectrum's Senior Festival
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Over 160 attendees from diverse backgrounds gathered for our vibrant event on Friday, 18th Oct 2024. The hall buzzed with energy, laughter, and music as our Filipino, Assyrian, and Chinese social support groups, along with Members of the Northern Federation of Ethnic Senior Citizens Clubs the Greek choir “Parkia” and the women’s group "Anemones," delivered colourful performances. A dynamic panel discussion with clients, staff, carers, and advocates, followed by lively table discussions, allowed participants to explore support options and share insights. Delicious morning tea, lunch, and afternoon tea provided a perfect finishing touch to a memorable day!
Contact Spectrum Migrant Resource Centre
Email: connect@spectrumvic.org,.au
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Thank you to everyone who has supported The Centre throughout this year! Your dedication and partnership have been invaluable, and we are truly grateful for the incredible impact we’ve made together. As we look ahead, we’re excited about the opportunities to continue collaborating with you in the year to come. Here's to another year of growth, innovation, and shared success! We can't wait to work alongside you again in the next chapter. |
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We thank you for subscribing and we invite you to share your ideas and initiatives so that together we can improve the quality of care for older Australians from culturally, linguistically and faith diverse backgrounds. Please contact us with your initiatives, projects, resources and upcoming events. We would love to hear from you.
Email us at: info@culturaldiversity.com.au |
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The Centre for Cultural Diversity in Ageing is funded through the Department of Health and Aged Care, Partners in Culturally Appropriate Care (PICAC) program and supported by Benetas.
© Copyright 2024 Centre for Cultural Diversity in Ageing. All rights reserved.
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